An ivr system, or interactive voice response system, can be a valuable asset for any business. By automating customer service calls, ivr systems can help to improve efficiency and cut down on wait times. They can also be used to provide after-hours support or to offer additional information about products and services. However, before you can start using an ivr system, you will need to choose the right provider and purchase the necessary equipment. You will also need to create a script that customers can follow when they call your business. Once you have taken these steps, you will be ready to start reaping the benefits of an IVR system.