The Social Media Discovery Process Why Should You Use Social Media? It’s pretty clear social media isn’t just the hot new trend of the month. It’s an opportunity to connect with new customers, grow your brand’s reach and participate in the conversation happening online. Most of our clients know they need to have a social media presence and immediately setup a bunch of social media programs. By the time they come to us, they usually have the same question, “We have a Facebook fan page and Twitter account, now what?” It’s my goal this course will help you answer