Offering skills and techniques to help your staff better communicate with customers and coworkers. This affordable SaaS online learning system empowers your team with access to more than one hundred skill-driven training modules. Topics cover the full spectrum of customer service, client retention, team building, employee relations, email etiquette, conflict resolution and management development topics.
customer service skills, communication skills training, NPS, Net Promoter Score, elearning, online learning, online skills training, call center training, customer service training, team building, phone skills, telephone skills, customer loyalty, customer retention, help desk, coaching, mentoring, supervisor training, employee relations, communication training,skill development